I’m a product designer.

Improve and manage performance

Increased performance of the Bellhop workforce by improving end-user behavior patterns and empowering the business to properly manage and reward based on data-driven metrics.

Workforce behavior modification

A design solution that understands and solves the complex problems needed to assure a quality move for customers, while improving workforce behavior within the Bellhop Pro mobile app.

Availability reimagined

A fresh approach that allows the business to gather availability within the app by enabling the workforce to input a usable schedule that aligns with the customer's bookings.